Category Archives: Support

WordPress featured image issues

You may have noticed that some themes that used to display the header image on a page or post as the featured image are no longer showing up and defaulting to the primary header. At first this was thought to be a bug with the latest WordPress update but according to WordPress it is actually…
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How to Report Bugs Effectively

My guidelines, Be specific. What Operating System are you using? What Browser? What Versions of that Browser? What is the URL you used to visit the site? What actions did you take that resulted in the “error”? Send a screen shot of the steps you took, from a Mac OR From a PC In the end…
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Compress a folder for sending

How to compress a  folder on Windows So you need to send some large files to us so we can add them to your website click here for sending tutorials. 1. Select the folder to compress 2. Create Zip Folder 3. Zip Folder Created
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Sending a Screen Shot from a Mac

Copy the window or screen contents To capture the entire desktop, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop. To copy the entire desktop, press Command-Control-Shift-3. The screen shot will be placed on your clipboard for you to paste into another program. To capture a portion of…
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Sending a Screen Shot from a PC

Copy the window or screen contents Pressing PRINT SCREEN captures an image of your entire screen, also known as a "screen shot" or "screen capture", and copies it to the Clipboard in your computer's memory. You can then paste (CTRL+V) the image into a document, e-mail message, or other file. If you want, you can…
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10 Reasons there are bugs in software

Article Highlights: Human factor (hello we are human) Communication Failure (Poor or No Requirements Analysis Documents) Unrealistic Development Time frame (We want it and we want it NOW!) Poor Design Logic (Didn't think of your requests from a user perspective) Last Minute Changes (More often the culprit) Lack of Skilled Testing (When a user decides…
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Blackrock Networks Content Management System: Keyboard Shortcuts

Keyboard shortcuts are typically an alternate means for invoking one or more commands that would otherwise be accessible only through a menu or mouse. Keyboard shortcuts generally expedite common operations by reducing input sequences to a few keystrokes, hence the term "shortcut". Many functions in the content management system editor have keyboard shortcuts. They make…
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