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Gift Certificates
To sell gift certificates, first make sure the configuration variable Config_EnablePriceEdit is enabled. This variable is located at Settings > Config Variables, in the home page of the admin area.
To create a gift certificate, do the following:
- Add a new product to the Products table with the Product Code field set to GFT
- Enter 0.00 in the Product Price field
- Place a check in the box for the field Allow PriceEdit
When a customer adds this product to their cart, they will be redirected to a page where they may enter the details of the gift certificate. This page is called GiftCert_default.asp. You may also link directly to this page.
The customer has the choice of e-mailing the gift certificate as a gift (directly to the recipient) or the customer may choose to have the gift certificate printed and mailed to themselves or the recipient.
When processing an order for a gift certificate, the payment must be marked as received and then the administrator must click the Complete Order / Send Emails link under Quick Order Processing > gift certificate will be sent to the recipient via email. If it is a printed gift certificate, a link will appear within the order and the administrator will print and mail the gift certificate to the buyer or the recipient.
How to View / Apply the Gift Certificate
The customer may view their current remaining gift certificate balance by logging into their My Account manager and clicking View gift certificate balance.
A gift certificate can be used by applying the gift certificate to their account. Once the gift certificate is applied to the account, it will automatically be used in any subsequent purchases made through that account.
The customer may apply the gift certificate to their account in any of the following ways:
- By entering the gift certificate code on the one-page-checkout during checkout.
- By visiting their My Account manager and clicking on Apply a gift certificate to your account.
- As an Administrator, you can apply the gift certificate to the customer's account by going to Marketing > Gift Certificates and then entering their Customer ID number into the CustomerID field.
